Educational Book Publisher is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information that you provide directly to us:
- Personal Information: Name, email address, phone number, WhatsApp number
- School Information: School name, address, location, type of institution
- Order Information: Book preferences, order history, delivery addresses
- Communication: Messages sent via contact forms or WhatsApp
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your book orders
- Communicate about orders, deliveries, and inquiries
- Send relevant book recommendations and offers
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Delivery partners for order fulfillment
- Service providers who assist our operations
- Legal authorities when required by law
4. Data Security
We implement appropriate security measures to protect your information:
- Secure database storage
- Access controls and authentication
- Regular security audits
- Encrypted communications where applicable
5. WhatsApp Communication
By providing your WhatsApp number, you consent to receive:
- Order confirmations and updates
- Delivery notifications
- Responses to your inquiries
- Relevant promotional messages (you can opt out anytime)
6. Your Rights
Under applicable Indian laws, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for communications
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Order records are maintained for a minimum of 7 years as per Indian regulations.
8. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser.
9. Children's Privacy
Our services are primarily for schools and parents. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
11. Compliance
This policy complies with:
- Information Technology Act, 2000
- SPDI Rules, 2011
- Consumer Protection Act, 2019
12. Contact Us
For privacy-related questions or to exercise your rights, contact us:
- Email: info@publisher.com
- Phone: +91-XXXXXXXXXX
- Address: New Delhi, India